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Feb 15, 2013
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Sneaky Ways Builders are Cutting Corners

Sadly, there are a lot of shady businesses out there and, as a result, watchdog websites like Google Reviews, the Better Business Bureau, and Angie’s List are thriving.  Dishonest business people can be found in every industry so it’s important to protect yourself to make sure you’re working with someone trustworthy by doing your homework prior to hiring them.  Even if someone checks out on paper, it’s important to educate yourself on ways that you can be taken advantage of in order to protect yourself to avoid costly lessons.  An important fact to note is that a bulk of the components of reliable construction are things the general consumer is not privy to and may not even be able to see.

Be aware of the following ways that a builder can take advantage of an over-trusting homeowner.

Bogus Work

Sometimes, it’s not always possible to verify whether additional work will be needed until a project commences.  For example, a contractor who is in process of installing new flooring could find that some of the subflooring is rotten.  Upon discovering this, the homeowner should be alerted and should be responsible for paying for the additional work.  However, red flags should go up anytime a contractor continuously nitpicks and constantly presents issues that require additional funds.  They could, in fact, be trying to pad their bill by fixing things that aren’t broken.  Don’t be afraid to get a second opinion for excessive requests to perform additional work that was not part of your original agreement.

Bait & Switch

A roof, is a roof, is a roof, right?  WRONG!  During an initial sit-down, a contractor can promise you quality materials but when it comes time for the actual install, cheaper materials may be substituted.  Something like this can be hard to detect until a few years down the road when materials start aging prematurely and you’re stuck with the cost of installing a new roof.  Make sure that if you’re promised high-quality materials that you’re being delivered the goods you agreed to.  As a homeowner, you have the right to carefully look over any materials before and after installation to make sure the work appears to have been done correctly and according to the terms you agreed to.  Don’t be afraid to question anything that seems off.  A reputable company has nothing to hide and will be happy to answer any questions you have.

Incorrect Installations

Shady home builders under a time crunch may be using the cheapest, and therefore, most inexperienced subcontractors to get their work done.  Manufacturers dictate the parameters their roofing needs to be installed (nail/staple size, crown width, nails per shingle, etc.)  This ensures that the roofing lasts as long as it is supposed to.  An incorrectly installed roof may not be immediately evident, but sooner than later, it may start showing premature signs of wear.  If this happens, a manufacturer is unlikely to honor the warranty for the roof because they will fault the installer.  The installer, if you can track them down, they will not have ill consequences because you do not have a warranty in writing from them.  North America’s largest roofing manufacturer, GAF, will come out inspect GAF roofs after installation to make sure the roof was installed correctly.  This protects the homeowner and the contractor if the roof ages prematurely.

Subpar Materials

To many, the term “builder grade” implies something with enough quality that a builder would use it.  The name is a bit misleading since builders are technically using them but by no means are builder grade materials the crème de la crème.  In most cases, builder grade materials are just of average quality and are pre-built and mass-produced.  Research and understand the materials that are used in your home.  While some extra money upfront to pay for quality materials may seem like an inconvenience, it is money well spent when you don’t have to replace your current windows, roofing, siding, etc. sooner than you should have to.\

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"I wish everyone else was as reliable as you guys are! I can't thank you enough, I will, as always, pass the word, about what a first class company you are and how you live up to your promises. I'm one of your biggest fans."

Bill R.
Apple Valley, MN
June 19, 2024

"This company is great. I have had siding, windows and LeafGuard® Gutters in the past. Just had the roof replaced. Great customer service. Would highly recommend."

Dennis J.
Prior Lake, MN
May 21, 2024

"Needed some help with gutters and the gentlemen that came out was honest about the problem and didn’t try to sell me into a bigger project than I needed like a different company did. Appreciate the honesty and will look to this company in the future for all other needs."

Brady G.
St. Bonifacius, MN
May 1, 2024

"It went well. Everyone was polite, capable, and effective. Questions were answered, and minor adjustments were made, at my request, quickly. All in all, very good experience working with Lindus."

Daniel T.
St Paul, MN
April 25, 2024

"Great company. Careful work. Good products. Fun installers They have done several projects for me and I have never been disappointed."

Donise W.
Minnetonka, MN
March 28, 2024

"I was very impressed that Lindus sent a safety inspector on day one and a quality inspector at the end. I did not expect this but sincerely appreciate this attention to detail. All of this demonstrates how Lindus stands by its work and differentiates Lindus from other firms. I would definitely consider Lindus for any future exterior needs."

Debbie E.
Plymouth, MN
February 27, 2024

"Over the past 18 years and 4 separate major home improvement projects, Lindus Construction has exceeded every one of our family’s expectations on each of these projects. Whenever anyone invests in home improvement, the homeowner’s concerns ultimately center on several critical factors: the ultimate quality of the final product, ease of working with the firm, honest communication and relationships, craftsmanship of the employees, timeliness, service after the sale, and of course, a manageable investment cost. We are proud to say that the Lindus team has been an outstanding partner in improving our house’s function, appearance, and market value."

Jim G.
Chanhassen, MN
February 8, 2024

"I did two big projects in 2023 with Lindus. First was removing and replacing attic insulation plus creating proper ventilation. Second was replacing roof and adding LeafGuard®. Did everything go perfectly? No but that is where a company shows its merits. All issues were resolved! I even received a check for unused supplies. I highly recommend Lindus. They are not the cheapest. You get what you pay for."

Jill D.
St. Paul, MN
December 14, 2023

"Lindus Construction is a company that provides the best possible workmanship, professionalism and customer service for each and every project. Lindus Construction is a great choice for roofing, siding, windows, doors, decking and LeafGuard® Gutter projects or any combination of those projects. Small jobs such as garden sheds to large homeowner associations with multiple buildings they are able to handle it."

Kelly P.
River Falls, WI
December 4, 2023

"We are quite pleased with the way our project went. The Lindus folks have successfully managed to instill a culture of quality and customer service in throughout the entire business, which is rare these days.  Everyone we worked with carried that same attitude of wanting to do it right and make us happy. The installation went well and we are very satisfied."

Tim M.
Minneapolis, MN
June 20, 2023

"Thorough, timely, efficient, good communicators. Excellent work, cleaned up well and took care of a few extra details without any hassle."

Carla U.
Minneapolis, MN
May 17, 2023

"Your services and products are wonderful!  (And we have used Lindus three times now). The crews were gracious and hard-working."

Alan W.
St. Paul, MN
May 11, 2023

"I would just like to compliment Randahl for excellent work and customer service skills.  Every time he was at our home, he was professional, thorough, extremely pleasant, and explained things well.  You are very lucky to have such an outstanding employee!"

Vicki F.
Blaine, MN
March 25, 2023

"Great job. Workers were friendly and cleaned up everything when they were done. They stopped to tell me they were ready to work and checked in when they were done."

Carolyn I.
Andover, MN
March 16, 2023

"This company has all ways been honest with us, took care of us and their workmanship is second to none."

Michael N.
Rosemount, MN
March 13, 2023

"Very professional, super quality work, everyone was very pleasant, would highly recommend, will continue to use Lindus for all future projects."

Chuck V.
Chaska, MN
February 18, 2023

"Service and work were excellent; thank you!"

Ron B.
Burnsville, MN
January 19, 2023

"The technician worked very efficiently and put in long hours to get the job done. Excellent work and we were very grateful."

Pam L.
Oakdale, MN
January 12, 2023

"I have used Lindus in the past and they once again, gave me excellent service. They stand behind their products and service. I have referred them to many friends."

Susan B.
St. Paul, MN
January 6, 2023

"We have had them do work at our home before and at my parents' house. They did great work!"

Sue R.
St. Croix Falls, WI
January 3, 2023

"The two young men that did the install were great.  They were personal and appeared very conscientious."

Jim H.
St. Anthony, MN
December 30, 2022

"Always polite and considerate. Last inspection was a quality control and I was impressed with him and his thorough inspection. Great job!"

Irene S.
Bloomington, MN
December 20, 2022

"We had a great experience with Lindus. The communication has been great. When I had a question I received a return email or phone call quickly. When Lindus employees were at our home, they explained what they were doing in great detail, my questions were always satisfactory answered. I will gladly continue to refer Lindus to friends and neighbors."

Roger D.
Shoreview, MN
November 29, 2022

"I highly recommend Lindus Construction. I have used them for three projects over the last few years and they are easy to contact, the people are friendly and they do very high quality work. Don’t hesitate to use Lindus for your next project."

Darrell M.
Lino Lakes, MN
June 9, 2022
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