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Mar 14, 2016
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Five Questions to Ask before Hiring a Mold Remediation Company

Ponder this…mold wipes out more wood on an annual basis than termites, floods & fires put together!  It’s been linked to a number of health issues including: asthma, watery eyes, runny nose, persistent coughing & sneezing, sore throat and tightness in the chest.  The longer mold grows in a home without being removed, the more severe symptoms can become.  That’s why it’s crucial to eradicate serious areas of mold growth with the assistance of a professional as quickly as possible.  Here are questions that you can ask prior to rendering the services of a mold removal professional.

What is your experience with this type of a project?  In a majority of states, there are no required certifications or training for mold remediation companies.  However, you can still check out the business on watchdog websites like The Better Business Bureau & Angie’s List.  Clarify whether or not, this is the main component of their business, or something they dabble in.  Ask for a list of previous customers in your area and call them to discuss their experience with the company.

Can you supply me with a copy of your insurance policy? Asking this proves they not only have insurance, but allows you to understand what it covers.  Seek out a company that has professional liability or errors and omissions which protects a homeowner against negligence.

How can I get in touch with you? If a mold remediation company provides a PO Box as their address, run the other way, as it limits your ability to contact them during and after the project.  Be sure to also get their business phone number and a cell phone number for your contact within the company.

What is your process? Mold needs water, oxygen, a surface for it to grow on, elevated humidity and a temperature between 40 and 100 degrees to grow.  A reputable company will not only understand this, but will work with you to identify the cause of the mold and advise steps to curtail its growth.  This step is critical or the mold will continue to manifest itself.  Once this has been done, the porous materials that the mold has attached itself to must be removed from the home and areas that mold spores may have come in contact with must also be thoroughly cleaned so that the mold does not spread throughout the home.

Who will be doing the post-remediation testing? Cleaning up surface mold is only a temporary fix because any unseen mold that is not addresses will continue to grow and make your family sick.  Once a company has eradicated your mold issue, your home should be tested to make sure the problem has been resolved.  Steer clear of any companies that insist they do the testing or require you to use a specific company after remediation.  Doing otherwise can leave you with biased reporting.

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Delivering exceptional service is our No. 1 priority. Read these happy reviews from homeowners who were blown away by their home improvement experience with Lindus Construction.

"Thorough, timely, efficient, good communicators. Excellent work, cleaned up well and took care of a few extra details without any hassle."

Carla U.
Minneapolis, MN
May 17, 2023

"Your services and products are wonderful!  (And we have used Lindus three times now). The crews were gracious and hard-working."

Alan W.
St. Paul, MN
May 11, 2023

"I would just like to compliment Randahl for excellent work and customer service skills.  Every time he was at our home, he was professional, thorough, extremely pleasant, and explained things well.  You are very lucky to have such an outstanding employee!"

Vicki F.
Blaine, MN
March 25, 2023

"Great job. Workers were friendly and cleaned up everything when they were done. They stopped to tell me they were ready to work and checked in when they were done."

Carolyn I.
Andover, MN
March 16, 2023

"This company has all ways been honest with us, took care of us and their workmanship is second to none."

Michael N.
Rosemount, MN
March 13, 2023

"Very professional, super quality work, everyone was very pleasant, would highly recommend, will continue to use Lindus for all future projects."

Chuck V.
Chaska, MN
February 18, 2023

"Service and work were excellent; thank you!"

Ron B.
Burnsville, MN
January 19, 2023

"The technician worked very efficiently and put in long hours to get the job done. Excellent work and we were very grateful."

Pam L.
Oakdale, MN
January 12, 2023

"I have used Lindus in the past and they once again, gave me excellent service. They stand behind their products and service. I have referred them to many friends."

Susan B.
St. Paul, MN
January 6, 2023

"We have had them do work at our home before and at my parents' house. They did great work!"

Sue R.
St. Croix Falls, WI
January 3, 2023

"The two young men that did the install were great.  They were personal and appeared very conscientious."

Jim H.
St. Anthony, MN
December 30, 2022

"Always polite and considerate. Last inspection was a quality control and I was impressed with him and his thorough inspection. Great job!"

Irene S.
Bloomington, MN
December 20, 2022

"We had a great experience with Lindus. The communication has been great. When I had a question I received a return email or phone call quickly. When Lindus employees were at our home, they explained what they were doing in great detail, my questions were always satisfactory answered. I will gladly continue to refer Lindus to friends and neighbors."

Roger D.
Shoreview, MN
November 29, 2022

"I highly recommend Lindus Construction. I have used them for three projects over the last few years and they are easy to contact, the people are friendly and they do very high quality work. Don’t hesitate to use Lindus for your next project."

Darrell M.
Lino Lakes, MN
June 9, 2022
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