Dec 18, 2019

A Cautionary Tale About Hiring Just Any Insulation Contractor

Although they’d recently had their attic re-insulated by another company, a set of Roseville, MN homeowners asked us to perform a free heat analysis to investigate why their home still felt frigid.

The contractor they’d worked with had promised to bring their attic to R-60, which is more than adequate for our climate.  They’d even shown the homeowners evidence that their attic was now insulated to R-60.

Here’s why the homeowners thought their attic was insulated to R-60.

However, when our insulation expert inspected the attic, he found the attic to only be insulated to R-30 because the company had misrepresented the level of insulation by not starting their measurement at the attic floor, per the industry standard.

When measured correctly, our expert found the attic insulation to be only R-30.

When hiring an insulation contractor, it’s of the utmost importance that you do your due diligence.  Beware of any contractor that asks for your attic’s dimensions without taking the time to conduct a visual inspection.  It’s a red flag if your contractor only wants to talk about insulation and neglects to discuss attic air sealing.  These items work in tandem to prevent ice dams and create a more comfortable home.  The insulation contractors you interview should be able to explain what needs to be done and why.  Their diagnostic tool kit should include items such as an infrared imaging gun, blower door, and smoke stick.  Quality contractors can readily supply the contact information of previous customers and have a high volume of top-notch online reviews.

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Insulation & Ventilation Reviews:

“Your technician, Chris, arrived on time, was very pleasant, knowledgeable, and provided me his expert opinion on a noise issue I am dealing with.  Most importantly, his honest recommendation was very much appreciated.  I was very much impressed by the ethics Chris displayed.  I will also highly recommend your company to others. “

Mary B.
St Paul, MN
February 8, 2021

"They insulated my attic. They were on time and professional.  They also had done new gutters for us a few years back."

Henry W.
Chanhassen, MN
January 24, 2021

"We would like to acknowledge the exceptional customer service we have received from your liaison, Joel Sunde. Joel has gone above and beyond all expectations to assist us in resolving our repeated issues with ice dams and roofing. He always responds promptly to our questions and concerns by phone, text, email, or an in-person visit, if needed. Joel is an excellent example of what a true customer liaison should be, You are fortunate to have him on the Lindus team."-Joe & Marcia B.

Joe & Marcia B.
St. Paul, MN
January 13, 2021

"They are wonderful people. I had my attic and basement insulated. It was all awesome. Thank you!!!"

Nadine P.
Red Wing, MN
May 22, 2020

"The installation team did a great job."

Phillip P.
Hudson, Wi
May 12, 2020

"We appreciate the professionalism that every team that visited showed us and our house.  Thank you very much."

Ryan F.
Lakeville, MN
April 3, 2020
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